Communication Fundamentals for Negotiation – Open course – Beginner level – 2021 Q1

1400,00 + vat

Find out more about this open courses below or
download the full schedule (PDF)


Session date:
From 15 January to 4 February 2021

Course Structure

SKU: oc-b-cffn-2021q1 Category: Tags: ,

1. Aim of the course

By the end of this course, participants will be able to master how they communicate when negotiating.

Learning goals

  • Define negotiation objectives, including different options.
  • Develop negotiation scenarios.
  • Built alternative solutions (BATNA) to avoid deadlock situations.
  • Organise their negotiation plan, considering their company constraints, the supplier’s expectations and the market situation.
  • Deliver the highest results possible, while maintaining long term relationships with suppliers.

Target group

Buyers at any level who wish to learn how to use cost breakdown and the TCO decision-making tool to better negotiate price reductions with suppliers.

2. Course Structure

The COMMUNICATION FUNDAMENTALS FOR NEGOTIATION course contains 1 Chapter including 5 e-modules (amongst which 2 are optional), other material (readings, videos…) and 1 Virtual Class.
The specific e-modules must be completed before attending the related Virtual Class.


Chapters e-Modules Virtual Classes
Number Name Dates Duration
Debriefing on the communication fundamentals for negotiation 5 • Introducing body language
• Deciphering body language
• Identify 3 basic types of
• What’s a cultural trait?
• Introduction to Emotional

25 Jan 2021 75 min

Additional information

Certificate course



Open course




Q1 2021