1. Learning Objectives
After completion of the e-modules, Learners will be capable of detecting behavioural reflexes and of differentiate arguments to improve their communication and negotiation.
2. Target group
Any Learners interested in knowing more about behaviour to improve their efficiency in communication and negotiation.
3. Content
- Understanding behavioural reflexes.
- Types of behavioural reflexes.
- Detecting behavioural reflexes.
- Creating a balance between different types of arguments.
