1. Learning Objectives
After completion of the e-modules, Learners will be capable of managing some negotiation best practices such as: listening, building arguments, conclusion, etc.
2. Target group
Any Learner willing to improve their negotiation practice.
3. Content
- Negotiation communication 3: Conditioning the other party before they start negotiating.
- Negotiation communication 6: Credibility & impact of 1st impressions on negotiating.
- Negotiation communication 7: The importance of listening.
- Negotiation communication 8: How to successfully conclude a negotiation.
- Negotiation communication 9: 3 basic types of arguments.
- Face to Face & post negotiation.
